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Creating A More Productive Environment

When you think about the elements in your workplace that help you to create a more productive environment, what do you think of? If you are like most people, you might think about different things like your computer or printer, when the fact of the matter is that most people couldn't do what they do these days without a telephone. I started looking for a new telephone system for our office a few weeks ago, and it made a huge difference. Within a few short weeks we were able to speed up customer calls and reduce problems from customers not being called back. Check out this helpful blog on telephones.

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How An Answering Service Enhances Customer Experiences

Posted on July 7, 2023

As a business owner, it's important to provide exceptional service to customers to build a loyal and strong customer base. This all starts when a customer calls your business and you make that very first impression on them. Rather than answer the call yourself, you can have a business telephone answering service to take the call for you. It not only helps outsource a part of your business but provides a consistent experience to the customer that can improve their satisfaction in the following ways. [Read More]

4 Things To Look For In Your VoIP Provider As A Small Business

Posted on September 15, 2021

As a small business, you will want to have a telephone service that allows you to collaborate with co-workers and meet all of your customer needs. A VoIP business package can allow you that freedom by providing you with local calling as well as mobile calling. When looking for a VoIP system, there are a few traits you will want to be on the lookout for. 1. Flexible Pricing The first thing you are going to want to look for is flexible pricing. [Read More]

What Are Robocalls And How To Stop Them – There's An App For That

Posted on April 18, 2017

Everyone appreciates the irritation of telemarketing calls. Seems like eons since the days you actually hear the voice of a real human, speaking nonstop, hoping you'll listen to their entire sales pitch. In today's computerized world, live telemarketers – annoying as they were – have given way to robotic systems that resemble Cyberdyne System T-800 Model 101. You just can't kill them no matter how hard you try. Here is a little history behind the notorious robocall and new technology that might put an end to the annoying irritation. [Read More]

2 Reasons Why It Is Crucial To Install Surveillance Cameras For Your Business

Posted on April 18, 2017

If you own a business, then you know just how important it is going to be to not only protect your business, but also to protect the employees that work for you. A great way to do this is going to be to have some surveillance cameras installed by a company like Enhanced Telecommunications and Data. These cameras are going to allow you to see what is going on at your business at all times, whether it is open or closed. [Read More]